Detailed notes & reports

Every call with talk time has detailed notes written to include key conversation points; who answered, transferred to, caller’s intent, etc.

Information collected is databased, searchable, and analyzable in reports with insight into:

Specific campus, originating campaign, time and date, callers’ phone number, duration, results, conversation notes.

Team Training

With detailed notes on every call you can observe how your team is executing your institution’s messaging, obtaining the inquiry’s information, and are they complying with regulations.

Customize it!

Activate any number of phone lines needed for any type of campaign.

Each phone line can be Geo-routed by billing area, zip code prompts, school’s menu options, or any customized programming required.

Each campus can be given a designated radius and if applicable, a national campus can be selected for any calls outside the radius.